Case Study

Apple Tree Maternity — UX/UI Website Redesign

Client

Apple Tree Maternity

Services

UX/UI Case Studies

Project

Role: UX/UI Design, Information Architecture, WordPress Development
Tools: Figma, WordPress (custom), ACF, Media File Organizer

Note: some changes may have been made by the client since launch. See case study details below for original build details

Apple Tree Maternity is a trauma-informed maternity care practice providing prenatal, birth, and postpartum support through a collaborative care model of midwives, family physicians, nurses, lactation consultants, and allied health professionals. The clinic needed a modern, intuitive website that clearly communicated its care pathways, offered easy access to resources, and could be maintained internally by practitioners.

I was hired to redesign and rebuild the website using WordPress and the Astra theme with a child theme and custom PHP + ACF page templates, improve the information architecture, elevate the visual experience, and ensure the site aligned with the clinic’s supportive, patient-centered philosophy.

Client
Apple Tree Maternity — a collaborative maternity care practice in Nelson, BC, offering trauma-informed prenatal, birth, and postpartum care through an integrated team of midwives, physicians, nurses, lactation consultants, and allied health providers.

Role
Lead UX/UI Designer & WordPress Developer
Information Architecture
Design System Development
Custom ACF Template + PHP Development
Content Structuring & Migration
Mobile-First Accessibility & Trauma-Informed UX

Timeline
12 weeks total

  • Weeks 1–2: Discovery, UX audit, content inventory, IA restructuring
  • Weeks 3–4: Wireframes, design system, visual identity refinements
  • Weeks 5–8: Custom WordPress build (Astra child theme + ACF templates)
  • Weeks 9–10: Content integration, media organization, resources + FAQs
  • Weeks 11–12: QA, accessibility review, training, and launch support

Sector
Healthcare — Maternity, Perinatal & Collaborative Care
Trauma-informed, patient-centered service organization with multidisciplinary providers (midwives, physicians, nurses, lactation consultants, and allied health).

Platform
WordPress (Astra child theme)
Custom ACF-driven templates (PHP)
Figma for UX/UI, wireframes, and design system
Media File Organizer for structured content management

Deliverables

  • Full UX audit of existing site content & IA
  • Revised sitemap + information architecture focused on care pathways
    Mobile-first wireframes for all core templates
  • High-fidelity Figma UI design system (color, typography, components)
    Custom WordPress build using Astra child theme
  • Modular ACF content layouts for easy updates
  • Page templates for Programs, Services, Team, FAQ, Resources, and Birth Pathway
  • Trauma-informed, accessible content presentation (WCAG AA considerations)
  • Content reorganization + migration (including medical resources & patient education)
  • Internal training guide for ongoing updates
  • Launch support & post-launch QA
Home

Our Care
    • Single page
    • Mixed content without clear anchors

Orchard Services
    • Services not clearly differentiated from care

Programs
    • Parents Support Group (buried as child)
    • Lactation Support (treated as a “program”)

Meet the Team

Resources

FAQ

Contact Us

The original IA used a mostly flat structure. Our Care, Orchard Services, and Programs overlapped conceptually, and key offerings like Lactation Support were classified as programs rather than ongoing services. Care sections existed on a single page without a clearly defined anchor structure, which limited both usability and SEO.

Home

Our Care
    • Maternity Collaboration (#maternity-collaboration)
    • Individual Care (#individual-care)
    • Group Prenatal Care (#group-prenatal-care)
    • Support After the Birth (#postpartum-support)

Orchard Services
    • Specialized maternity services

Programs
    • Parent Support Group
    • Lactation Support
    • Future workshops and groups

Meet the Team
    • Practitioner profiles

Resources
    • PDFs and educational materials

FAQ

Contact Us
    • Contact form, email, map, hours

In the updated IA, Our Care is consolidated into a single, anchored page for launch, with a clear plan to evolve each anchor into its own subpage when content is ready. Services and Programs are more clearly differentiated, and key offerings like Lactation Support are positioned to be more visible and future-proof.

Due to limited available content at launch, the Our Care section was intentionally kept as a single page using anchor navigation. This reduced content burden for the client while providing a cohesive, readable overview of the clinic’s care model.

However, the IA was designed to be fully scalable. As content grows, each anchor can be converted into its own subpage with dedicated metadata, improving SEO and giving users a deeper understanding of each care pathway.

This structure allows users to quickly jump to the information they need while preparing the site for future expansion.

  • Content audit
  • User needs and pain points
  • Before/after sitemap
  • Anchor strategy for Our Care
  • Low-fidelity wireframes
  • High-fidelity UI in Figma

WordPress
ACF, custom php page development, Media File Organizer

Pain: unorganized PDF resources.
Solution: folder-based media organization.
Outcome: practitioners can upload and categorize resources independently.

Our Care page hero

Programs listing

Resources page

Mobile views